Staying in control of your play

The basic idea

Every page shows 18+ and a link to begambleaware.org. Only play with money you can do without and do not try to win your losses back.

Your tools

• Self-exclusion: request by e-mail from the account's address, effective within 24 hours, 6 months minimum.
• Break: 7 days of rest if you ask.
• Session tracking: keep an eye on your playing time and operations, take pauses.
• Parental control: keep your devices and credentials out of minors' reach.

Signs that should alert you

Take a break or talk to people around you if you:

• play longer or with more money than planned;
• borrow or delay payments in order to play;
• get irritable when you try to stop;
• hide how you play.

Staying in charge

• Set a budget and a duration before you start.
• See play as a leisure expense, not an income.
• Do not play tired, angry or after drinking.
• Take breaks and re-read your operations.

Where to find help

Independent associations listen free of charge and in full confidence:

• GamCare — gamcare.org.uk
• Gambling Therapy — gamblingtherapy.org
• Gamblers Anonymous — gamblersanonymous.org
• BeGambleAware — begambleaware.org

Asking for a limit or exclusion

Write from the account's e-mail to support@luckyboom.com or use the chat. Exclusions apply within 24 hours.